Being able to communicate successfully is one of the most important life-long-learning skills.
Good interpersonal communication skills enable us to work more effectively in groups and teams, which may be either formal or informal. But all too often, when we try to communicate with others something goes astray. This can cause misunderstandings, frustration, conflicts, and problems in home/school/work relationships.
The ability to relate with students, families, colleagues, superiors, other professionals, and with patients in the healthcare area, has always been considered an innate, instinctive ability: there are those who own it and those who do not.
In reality it is a capacity that can be learned by example, reflection, experimentation in protected and facilitating places.
In order to develop communication skills further, simulation and role-playing approach may be used. It can take lessons from the medical community using simulation strategies to develop long-lasting understanding. In this article, using a systematic review, the authors want to investigate whether the simulation helped gain increased understanding of how the communication model may be used in practice, and whether the communication skills improved after the simulation.
The authors suggest that educational leaders would be well advised to include this important strategy in their professional development plans as a school-wide initiative across disciplines.
Keywords: Simulation; communication skills;