From a pragmatic point of view as well as from a theoretical perspective, the development of social networks has shown the role and importance of information and communication technologies in stimulating a huge amount of various processes in society. The impact of information environment today is indisputable, and society has the opportunity to both freely express themselves and to make use of the available technologies, necessary for communication in the digital world at any time and in any part of the world. The age limit of digital technologies users drops off significantly on a daily basis and this makes it necessary to provide information literacy among the population, which will lay the foundations for building critical, independent thinking and will form knowledge and individual skills for intelligence surviving in the information area. The main aim of the scientific research is to show that the dynamics of social processes, especially in a time of crisis, focuses the attention of mankind on one of the most important pillars in its development, namely education, in the hope that education, with its purpose and experience of applying different approaches and methods in practice will have a positive effect on improving the quality of life of the community. And yet, in times of crisis - political, economic, energy, environmental or health, the objectives of our research are focused on education, which still remains one of the most vulnerable public sectors. In conclusion, on the basis of the results received from the scientific investigations and taking into account crises as a factor with negative as well as likely positive consequences, the present research examines various educational approaches of an innovative nature that contribute to conducting research and to the application of new educational technologies during and after periods of crises.
Keywords: innovations, overcome, education, information literacy, crisis, conceptual model.