The Future of Education

Edition 16

Accepted Abstracts

Operationalizing the Metaverse in South African Higher Education: A Readiness Assessment and Strategic Framework

Rachel Tholakele Khoza, University of Johannesburg, Johannesburg Business School (South Africa)

Abstract

The metaverse has emerged as a transformative concept with the potential to reshape higher education through immersive, interactive, and decentralized learning environments. Building on the foundational study of Khoza and Botha (2025), which identified the metaverse as a promising solution to address study space shortages in South African higher education institutions, this follow-up study focuses on institutional readiness and strategic implementation. While prior research emphasized the pedagogical potential of immersive technologies, critical questions remain regarding the preparedness of institutions to adopt and operationalize metaverse-based learning. This study investigates institutional readiness, stakeholder perceptions, and practical pathways for integrating metaverse technologies into teaching and learning. Using a qualitative design, data will be collected through semi-structured interviews with academic leaders, digital transformation specialists, and policy advisors. Thematic analysis will be employed to uncover nuanced insights into opportunities and challenges, including infrastructure capacity, digital literacy, pedagogical alignment, and regulatory considerations. Guided by constructivism and connectivism learning theories, alongside strategic readiness models, the study highlights enthusiasm for innovation but identifies significant gaps in infrastructure, educator training, and strategic planning. The paper proposes a strategic framework for metaverse integration, encompassing readiness assessment, stakeholder engagement, and phased implementation, offering actionable insights tailored to the South African higher education landscape.

 

Keywords

Metaverse, Higher Education, Institutional Readiness, South Africa, Immersive Learning, Strategic Framework

 

References

[1] Khoza, R.T. & Botha, C., 2025. Exploring the Metaverse as a Recommended Transformative Solution for Education in South African Higher Education. In: Proceedings of the 15th International Conference, The Future of Education, Hybrid Edition, 25–27 June 2025, Florence, Italy. Filodiritto, pp. 233–242.

[2] Braun, V. & Clarke, V., 2006. Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), pp.77–101.

[3] Mishra, P. & Koehler, M.J., 2006. Technological Pedagogical Content Knowledge: A framework for teacher knowledge. Teachers College Record, 108(6), pp.1017–1054.

[4] Redecker, C., 2017. European Framework for the Digital Competence of Educators: DigCompEdu. Luxembourg: Publications Office of the European Union.

[5] Rocca, S., 2025. Theoretical and Technological Foundations of DIGICOMPASS. Cham: Springer.

[6] Department of Higher Education and Training (DHET), 2022. Digital Transformation Strategy for Post-School Education and Training. Pretoria: Government of South Africa.

 

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