The Future of Education
The Importance of Communication Face to Face in Distance Education
Norma Patricia Maldonado Reynoso, Instituto Politécnico Nacional - Centro de Investigaciones Económicas, Administrativas y Sociales (Mexico)
Arturo Javier Rodríguez Aguirre, Universidad Autónoma de la Ciudad de México (Mexico)
Abstract
At distance education, the essence of communication is usually written but may also use fixed or moving images, including audios. In this educational system, the student loses therefore the abundance of nonverbal communication course face to face, so rich and important, but win aspects related to the management of space, time, even writing skills, perhaps reading, among others in fulfillment of the tasks on exact dates. However, very importantly, each student receives feedback on their progress who is gaining along the way.
At distance education, we always spoken of feedback through several Internet tools such as email, chat, among others. These are tools that offer various educational platforms such as Moodle, among other platforms.
However, at these distance learning spaces is important to know the students and teachers through the tool known as a "profile" that we can see, which is enriched by a photograph. However, in educational experiences that we show in this paper, we found that face-to-face feedback is not supplemented with anything.
But the challenge is how to have that kind of feedback if education is precisely remotely? Many developments have been made in internet precisely to avoid the need for face-to-face communication. In fact, in practice, it is very slow to have this kind of personalized feedback that sometimes cannot provide the professor. How can it be possible then it this strategy?
In this paper, we mention some strategies that have served in the National Polytechnical Institute and other universities and institutions of higher education in Mexico, institutions offering distance education courses. These strategies can serve as practical tips that despite the fact that we have a distance learning course, we can interact with tools that allow us a face to face feedback.
We don't talk about this strategy face-to-face feedback attempt to return to face education, not mentioned either as a daily strategy for all times, but as an element that can encourage the type of work performed by the student but also the teacher, improving the educational process. For this type of communication where the student feels regarded as a person, not as a simple registration, therefore, this option can improve the teaching-learning process.
