The Future of Education

Edition 16

Accepted Abstracts

Digital Transformation and Student Engagement in Higher Education: An ICT and E-Learning Perspective

Malebo Suzan Mulaudzi, University of Johannesburg, Johannesburg Business School (South Africa)

Abstract

The rapid digital transformation of higher education has fundamentally changed how students access learning resources, engage with academic content, and interact in both virtual and hybrid learning environments. As institutions increasingly integrate Information and Communication Technologies (ICT) and e-learning platforms into their teaching strategies, understanding how these digital initiatives affect student engagement has become a crucial area of investigation. However, existing literature is fragmented, with limited clarity on how digital transformation impacts the behavioural, cognitive, and emotional aspects of student engagement. This study proposes an integrated framework that identifies ICT adoption, e-learning system quality, and digital learning experiences as key factors influencing student engagement in higher education. Drawing on the Technology Acceptance Model (TAM), Constructivist Learning Theory, and the Student Engagement Framework, this study explains how factors such as digital readiness, the perceived usefulness of ICT tools, instructional design quality, and institutional support interact to affect engagement outcomes. Digital transformation is thus viewed not merely as a technological shift but as a multidimensional enabler of meaningful learning interactions, participation, motivation, and academic connectedness. The research employs a conceptual design grounded in a narrative and critical review of existing literature on digital transformation, ICT in education, and e-learning. Through conceptual synthesis, the study identifies key dimensions of digital transformation namely: digital infrastructure, pedagogical innovation, and technology adoption and examines their relationship with student engagement. The findings indicate that digital transformation enhances student engagement when ICT tools and e-learning platforms are accessible, user-friendly, and aligned with pedagogical goals. In contrast, inadequate digital infrastructure, limited digital literacy, and poorly designed e-learning systems may hinder engagement. This study contributes to the discourse in higher education by offering a theoretically grounded framework that clarifies the connections between digital transformation and student engagement, providing a foundation for future empirical research and the development of institutional strategies.

Keywords

Digital transformation, student engagement, ICT in education, e-learning, higher education, digital readiness, technology adoption.

 

References

[1] Akour, M. and Alenezi, M., 2022. Higher education future in the era of digital transformation. Education Sciences12(11), p.784.

[2] Bond, M., Bedenlier, S., Marín, V.I. and Händel, M., 2021. Emergency remote teaching in higher education: Mapping the first global online semester. International journal of educational technology in higher education18(1), p.50.

[3] Dubey, P., Pradhan, R.L. and Sahu, K.K., 2023. Underlying factors of student engagement to E-learning. Journal of Research in Innovative Teaching & Learning16(1), pp.17-36.

[4] Enachescu, V.A., 2025. Digital Transformation in Education: Assessing the Impact of E-Learning Platforms on Student Engagement in Romanian High Schools. Analele Universitatii „Constantin Brancusi” din Targu Jiu–Seria Litere si Stiinte Sociale, (01), pp.25-32.

[5] Fareen, J.A.M., 2022. Digital learning in higher education: A road to transformation and reform. European Journal of Interactive Multimedia and Education3(1), p.e02206.

 

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