Innovation in Language Learning
AI-Powered Chatbots: Transforming Second Language Speaking Practice
Farhad Ghorbandordinejad, Baskent University (Turkey)
Madina Tussupbekova, L.N. Gumilyov Eurasian National University (Kazakhstan)
Abstract
AI-driven chatbots have revolutionized human-computer interaction by simulating realistic conversations and taking on various tasks, reshaping traditional problem-solving and communication approaches. These advances, driven by innovations in natural language processing (NLP), allow chatbots to understand and effectively respond to user queries, increasing the range and relevance of human-computer interactions. This study examines the transformative role of AI-driven chatbots in language learning, particularly in improving second-language speaking. By facilitating natural and contextualized conversations, these chatbots significantly improve learners’ oral proficiency and confidence in using a second language. Through empirical research and case studies, this review highlights the effectiveness of AI chatbots in creating immersive and supportive learning environments tailored to different learning styles and proficiency levels. Ultimately, integrating AI chatbots into language classrooms promises to redefine educational practices and optimize language learning outcomes across global educational environments.
|
Keywords |
AI-powered chatbots, language acquisition, second language speaking skills, natural language processing (NLP), educational transformation
|
|
REFERENCES |
[1] Abdulla, H., Eltahir, A., Alwahaishi, S., Saghair, K., Platoš, J., & Snás̃el, V. (2022). Chatbot Development Using Natural Language Processing: A Review. 2022 26th International Conference on Circuits, Systems, Communications and Computers (CSCC), 122-128. https://doi.org/10.1109/CSCC55931.2022.00030 [2] Abusahyon, A., Alzyoud, A., Alshorman, O., & Al-Absi, B. (2023). AI-driven Technology and Chatbots as Tools for Enhancing English Language Learning in the Context of Second Language Acquisition: A Review Study. International Journal of Membrane Science and Technology. https://doi.org/10.15379/ijmst.v10i1.2829 [3] Annamalai, N., Ab Rashid, R., Hashmi, U. M., Mohamed, M., Alqaryouti, M. H., & Sadeq, A. E. (2023). Using chatbots for English language learning in higher education. Computers and Education: Artificial Intelligence, 5, 100153. https://doi.org/10.1016/j.caeai.2023.100153 [4] Bahja, M. (2020). Natural Language Processing Applications in Business. E-Business - Higher Education and Intelligence Applications. https://doi.org/10.5772/INTECHOPEN.92203 [5] Bharathi, A. (2022). Natural Language Processing for Enterprise Applications. Ushus Journal of Business Management, 21(4). https://doi.org/10.12725/ujbm/61.2 [6] Bilquise, G., Ibrahim, S., & Shaalan, K. (2022). Emotionally Intelligent Chatbots: A Systematic Literature Review. Human Behavior and Emerging Technologies. https://doi.org/10.1155/2022/9601630 [7] Chanda, R., & Prabhu, S. (2023). Secured Framework for Banking Chatbots using AI, ML and NLP. 2023 7th International Conference on Intelligent Computing and Control Systems (ICICCS), 60-65. https://doi.org/10.1109/ICICCS56967.2023.10142289 [8] Chao, M., Trappey, A., & Wu, C. (2021). Emerging Technologies of Natural Language-Enabled Chatbots: A Review and Trend Forecast Using Intelligent Ontology Extraction and Patent Analytics. Complex., 2021, 5511866:1-5511866:26. https://doi.org/10.1155/2021/5511866 [9] Dwivedi, A., & Dwivedi, M. (2022). A Study on The Role of Machine Learning in Natural Language Processing. International Journal of Scientific Research in Computer Science, Engineering and Information Technology. https://doi.org/10.32628/cseit228429 [10] Goar, V., Yadav, N. S., & Yadav, P. S. (2023). Conversational AI for natural language processing: An review of ChatGPT. International Journal on Recent and Innovation Trends in Computing and Communication, 11, 109-117. https://doi.org/10.17762/ijritcc.v11i3s.6161 [11] Han, D. (2020). The Effects of Voice-based AI Chatbots on Korean EFL Middle School Students’ Speaking Competence and Affective Domains. , 6, 71-80. https://doi.org/10.47116/apjcri.2020.07.07 [12] Haristiani, N. (2019, November). Artificial Intelligence (AI) chatbot as language learning medium: An inquiry. In Journal of Physics: Conference Series (Vol. 1387, No. 1, p. 012020). IOP Publishing. https://doi:10.1088/1742-6596/1387/1/012020 [13] Hawaii, S., & Zubaydulloevna, K. (2023). AI chatbot-based learning: alleviating students' anxiety in English writing classroom. Bulletin of Social Informatics Theory and Application. https://doi.org/10.31763/businta.v7i2.659 [14] Ilieva, G., Yankova, T., Klisarova-Belcheva, S., Dimitrov, A., Bratkov, M., & Angelov, D. (2023). Effects of generative chatbots in higher education. Information, 14(9), 492. https://doi.org/10.3390/info14090492 [15] Islam, B., Iqbal, M., Ubakanma, G., & Vliet-Firth, S. (2022). Skillbot: A Conversational Chatbot based Data Mining and Sentiment Analysis. 2022 Human-Centered Cognitive Systems (HCCS), 1-10. https://doi.org/10.1109/HCCS55241.2022.10090342 |
