New Perspectives in Science Education

Edition 13

Accepted Abstracts

The Curricular Unit of Project/Internship in Secretarial Studies and Administrative Assistance Bachelor – Strategies to Improve Soft and Transversal Skills

Isabel Oliveira, Instituto Politécnico de Viseu - Escola Superior de Tecnologia e Gestão de Lamego (Portugal)

Paula Santos, Instituto Politécnico de Viseu - Escola Superior de Tecnologia e Gestão de Lamego (Portugal)

Anabela Guedes, Instituto Politécnico de Viseu - Escola Superior de Tecnologia e Gestão de Lamego (Portugal)

Abstract

The demands of the labour market and the standardisation we have seen in the European Community area at the level of Higher education have meant a shift in the way courses were organised. For these reasons, higher education institutions had to adapt and curricula be designed and organised according to the skills that students have to achieve to meet these needs. Therefore, several adjustments have been carried out throghout the years in the different degrees. The present work seeks to describe, on the one hand, the design of the curricular unit of project/ internship. On the other hand, it analyzes how higher education students’ competencies and course and curricular unit objectives are articulated in such a way that they are consolidated during the internship and the tutorial classes in this unit carried out in the sixth semester of the degree of Secretarial Studies and Administrative Assistance. In addition to exploratory and bibliographic research, a case study was conducted, based on all reports developed by the students and presented in the scope of the project/ internship curricular unit between 2012 and 2018, with the objective of identifying the competencies that have been most worked by students and are most requested by the labour market.

Keywords: contemporary administrative assistance, hard and soft skills, scientific and technical goals.

References:
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[5] Mcclelland, D. C., & Spencer, L. (1990). Competency assessment methods: history and state of the art. London: Hay McBer Research Press.
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[9] Santos, P. M. (2014). Secretariado. Uma visão estratégica. Viseu: Edições Esgotadas.
[10] Santos, P. M., & Bonito, Á. (2010). Interagir com o mundo do trabalho - o ensino colaborativo e o voluntariado. Actas do Congresso Ibérico Ensino Superior em Mudança: Tensões e Possibilidades. Braga: Universidade do Minho.

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