New Perspectives in Science Education
SECI Model: Determinants of Knowledge Sharing Practices As Basis for Policy Recommendation
Marivilla Lydia Bulan Aggarao, Philippine Normal University (Philippines)
Jasmine Faye L. Abrenica, Philippine Normal University (Philippines)
Modely A. Gaballo, Philippine Normal University (Philippines)
Carlo Zebedee R. Gualvez, Philippine Normal University (Philippines)
Ann Mitchielynn S. Jumawid, Philippine Normal University (Philippines)
Eric R. Latosa, Philippine Normal University (Philippines)
Danielle Shane M. Malite, Philippine Normal University (Philippines)
Kimberly Kate B. Piamonte, Philippine Normal University (Philippines)
Cindy D. Reyes, Philippine Normal University (Philippines)
Abstract
Knowledge sharing, a key aspect of knowledge management, involves exchanging information among individuals and organizations. This process drives development and innovation across sectors. Abrigo and Abrigo (2014) emphasized the importance of consistent knowledge sharing practices within organizations. However, Aggarao et al. (2022) observed that such activities are more common in businesses than in academia. Additionally, a literature review revealed informal knowledge sharing in the library sector. Nkomo et al. (2021) suggested formalizing knowledge sharing to maximize benefits and reduce the risk of losing accumulated knowledge from employees. This qualitative study explores knowledge sharing practices among library personnel at PNU Manila Library to develop a Knowledge Sharing (KS) Policy Recommendation. Using a qualitative approach and purposive sampling, researchers conducted in-depth interviews with five librarians and six library staff members. Thematic analysis identified key themes such as informal knowledge sharing, mentoring, and retooling, with barriers including emotional restraints, reluctance to new ideas, budget constraints, and inadequate ICT infrastructure. Hence, a Knowledge Sharing Policy Recommendation was developed to foster a more dynamic and sustained approach to knowledge sharing. Similar studies should be undertaken by other academic libraries and special libraries to cross-check the impact of structured policies or standards on fostering knowledge sharing efficiently and effectively among library personnel.
Keywords: academic library, library personnel, knowledge management, knowledge sharing
REFERENCES
[1] Abrigo, C. M., & Abrigo, V. M. (2014, July 21). Keeping it an open book: Exploring the knowledge sharing experience of librarians in the Philippines. IFLA Library. https://library.ifla.org/id/eprint/967/
[2] Aggarao, M. L. B.; Bennet, A. and Vatananan-Thesenvitz, R. (2022), "Exploring the Success of R&D BIOTECH Innovators in Higher Education Institutions: A Case Study of UPLB Agricultural Innovation", International Journal of Management and Applied Research, Vol. 9, No. 2, pp. 74-90. https://doi.org/10.18646/2056.92.22-004
[3] Nkomo, L., Maluleka, J. R., & Ngulube, P. (2021). Sharing is caring: Knowledge sharing at the city of Johannesburg Library and Information Services. South African Journal of Information Management, 23(1). https://doi.org/10.4102/sajim.v23i1.1354
