New Perspectives in Science Education

Edition 15

Accepted Abstracts

The Role of Public Libraries in Non-Formal Learning: Results from a Survey Study

Sabina Eftimova, University of Library Studies and Information Technologies (ULSIT) (Bulgaria)

Abstract

Public libraries in Bulgaria increasingly function as open and inclusive spaces for learning, creativity, and community interaction. Beyond their traditional roles of providing access to information and cultural heritage, they have become important facilitators of non-formal learning opportunities for citizens of all ages. This paper explores the role of Bulgarian public libraries in supporting non-formal learning, based on a survey conducted among library users across different regions of the country.

The main objective of the study was to examine users’ participation in non-formal learning activities organized or supported by public libraries, their motivations for engaging in such activities, and their perceptions of libraries as learning environments. The survey, completed by 3200 respondents, collected data on the types of educational activities attended, the skills and knowledge gained, and the perceived social benefits of participation.

Results show that public library users in Bulgaria view libraries as accessible and welcoming places for learning and personal development. The most frequently mentioned forms of non-formal learning include digital skills training, cultural and creative workshops, reading programs, and community events. Respondents emphasized the importance of the informal and supportive atmosphere that libraries provide, as well as their role in fostering digital inclusion and lifelong learning. However, the findings also point to challenges such as limited program variety and insufficient promotion of learning opportunities.

The study concludes that public libraries have strong potential to strengthen their position as community learning centers that contribute to lifelong education and social inclusion. By responding to users’ evolving educational needs, libraries can continue to play a key role in shaping inclusive and knowledge-based local communities in Bulgaria.

Keywords: Public libraries; Non-formal learning; Lifelong learning; Library users; Bulgaria; Digital inclusion; Survey study

References:

Erich, Agnes. (2018). The Role of Public Libraries in Non-Formal Learning. Revista Romaneasca pentru Educatie Multidimensionala. https://doi.org/10. 17. 10.18662/rrem/59.

Goulding, Anne (2006). Public Libraries as Centres for Formal and Informal Learning. Open Access Te Herenga Waka-Victoria University of Wellington. Journal contribution. https://doi.org/10.25455/wgtn.22105823

Mukanova, P. & S. Eftimova. Lifelong Learning and Libraries: Best Practices in Bulgarian Libraries. (2020). INTED2020 Proceedings, 14th annual International Technology, Education and Development Conference, Valencia, 2-4 March, 2020, pp. 5067-5071.

 

 

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