The Future of Education

Edition 13

Accepted Abstracts

Performance Measurement in Private HEIs: Performance Indicators, Data Collection and Analysis

Zuhair Al-Hemyari, Professor of Statistics and expert of research and studies, office of the Undersecretary, Ministry of Higher Education, Sultanate of Oman (Oman)

Abdullah M. Alsarmi, Undersecretary, for the Ministry of Higher Education, Sultanate of Oman. (Oman)


Quality of HEIs has become a very important issue in the world. Quality in the developing countries has been influenced by many factors such as extended demand of students to higher education, weakness of preparing student to labor market, shortage of educational services, shortage of resources and limited public funding. This in turn has imparted some other problems. Some of HEIs in these countries might not have achieved a suitable level of students’ expectations or the perceived teaching Quality. Therefore, they might be characterized by the lack of transparency and accountability.

In order to foster the quality of HEIs; a number of methods like quality assurance techniques, accreditation standards and performative evaluations have been implemented in this field. Therefore, HEIs in the Sultanate of Oman are required to monitor their performance, be more responsible and focus on transparency, accountability and quality assessment/assurance.

In order to monitor the performance of HEIs, goals need to be constructed and refined to have measurable objectives. Finally, a set of performance indicators should be identified, selected and aligned along with the objectives stated.

In this project, the goals, objectives and performance indicators are demonstrated. A set of quantitative indicators is applied. The data of the indicators are collected from 40 HEIs, the indicators are computed, and the performance is then studied.

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